You have the right to cancel your order up to 14 days after receipt without having to give us a reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount, including shipping.

Only the costs for returning from your home to the web shop are at your own expenses. These costs can be found at your local carrier, for the exact rates, consult your carrier’s website.

If you make use of your right of withdrawal, the product will be returned to us with all accessories and – if reasonably possible – in the original condition and packaging. It must be in ‘new condition’.

To exercise this right, please contact us at info@kryonstore.eu
We will then refund the order amount due within 14 days after the message of return, provided that the product has been recieved in good order.